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The apocalyptic Christmas airline meltdown stranded thousands of Americans, ruining vacations and costing them a fortune. It wasn't just #SouthwestAirlines' meltdown, either - as stranded fliers sought alternatives, airlines like #AA raised the price of some domestic coach tickets to over $10,000.

If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

pluralistic.net/2023/01/10/the…

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in reply to Cory Doctorow

Long thread/2

This didn't come out of nowhere. Southwest's growth strategy has seen the airlines add more planes and routes without a comparable investment in back-end systems, including crew scheduling systems. SWA's unions have spent years warning the public that their employer's #ITInfrastructure was one crisis away from total collapse.

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in reply to Cory Doctorow

Long thread/3

But successive administrations have failed to act on those warnings. Under #Obama and #Trump, the DoT was content to let "the market" discipline the #monopoly carriers, though both administrations were happy to wave through anticompetitive mergers that weakened the power of markets to provide that discipline. Obama waved through the United/Continental merger and the Southwest/AirTran merger, while Trump waved through Virgin/Alaska.

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in reply to Cory Doctorow

Long thread/4

While these firms were allowed to privatize their gains, Uncle Sucker paid for their losses. Trump handed the airlines $54 billion in #CovidRelief, which the airlines squandered on #StockBuybacks and #ExecutiveBonuses, while gutting their own employee rosters with early retirement buyouts:

bloomberg.com/opinion/articles…

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in reply to Cory Doctorow

Long thread/5

Incredibly, the airlines got even worse under the #Biden administration. In the first six months of 2022, US airlines cancelled more flights than they had in all of 2021, while the airlines increased their profits by 45% - and kept it, rather than using it to pay back the $10b in unpaid refunds they owed to fliers:

economicliberties.us/press-rel…

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in reply to Cory Doctorow

Long thread/6

Dozens of state attorneys general - Republicans and Democrats - wrote to Transportation Secretary #PeteButtigieg, *begging* him to take action on the airlines. After months without action, they wrote *again*, just days before the Christmas meltdown:

levernews.com/state-officials-…

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in reply to Cory Doctorow

Long thread/7

For his part, Buttigieg claimed he was doing all he could, trumpeting the order to refund fliers as evidence of his muscular regulatory approach (recall that these refunds have not been paid). He assured us that the situation "is going to get better by the holidays."

youtube.com/watch?v=6FlD6fHq8-…

But the numbers tell the tale. Under Buttigieg, the DOT "issued fewer enforcement orders in 2021 than in any single year of the Trump and Obama administrations."

economicliberties.us/press-rel…

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in reply to Cory Doctorow

Long thread/8

As the crisis raged, enraged fliers and opponents of unchecked corporate power blamed Buttigieg. So did opportunistic, bad-faith Republicans looking to score political points. The "liberal" media lumped all this criticism together, insisting that Buttigieg had done everything in his power and declaring it unreasonable to expect the Transport Secretary to prevent transportation catastrophes:

levernews.com/the-partisan-gho…

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in reply to Cory Doctorow

Long thread/9

Buttigieg's defenders trotted out a laundry list of excuses for the failure, ranging from the nonsensical to the implausible to the contradictory - Pete's Army continued to claim that the aviation meltdown was the weather's fault, even after Buttigieg himself went on national TV to say this wasn't the case:

twitter.com/GMA/status/1608075…

Buttigieg is the Secretary of a powerful administrative agency, and as such, he has broad powers.

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in reply to Cory Doctorow

Long thread/10

Neither he nor his predecessors have had the courage to wield that power, all of them evincing a kind of #LearnedHelplessness in the face of industry lobbying. But there is a difference between *being* powerless and *acting* powerless.

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in reply to Cory Doctorow

Long thread/11

To see what a fully operational battle-station looks like, cast your eye upon FTC chais #LinaKhan, whose agency has a long history of dormancy in the face of corporate power, but which Khan has transformed - not through ideology, but through *competence*. Khan - and her fellow Biden administration trustbusters Jonathan Kantor and the recently departed Tim Wu - have an encyclopedic knowledge of their powers, and they haven't been shy about using them:

pluralistic.net/2022/10/18/adm…

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in reply to Cory Doctorow

Long thread/12

Over the Christmas break, even as the airline industry was stranding Americans far from their families, Khan proposed a rule to ban #NoncompeteAgreements, which are widely used to prevent low-waged workers like fast-food cashiers from quitting their jobs and seeking better pay from competitors:

mattstoller.substack.com/p/ant…

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in reply to Cory Doctorow

Long thread/13

These are, as Matt Stoller writes, a form of indentured servitude, used by private equity crooks to lock in their workforces. "30% of hair stylists works under a non-compete, as do 45% of family physicians." Noncompetes destroy the livelihoods of workers who start their own businesses, too: "One comment to the FTC came from a graphic designers for signage who was bankrupted by a lawsuit from her control-hungry former boss and a small town judge":

regulations.gov/comment/FTC-20…

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in reply to Cory Doctorow

Long thread/14

Noncompetes are a scourge, and there should be bipartisan agreement on this. If you're a Democrat who believes in labor rights, noncompetes are manifestly unfair. But that's also true if you're a Republican who believes in competition and the power of entrepreneurship.

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in reply to Cory Doctorow

Long thread/15

Nevertheless, noncompetes have trundled on, with neither Congress nor the administration having courage to act - until now. Khan's proposed rule bypasses Congressional inaction by invoking powers that she already has, under #Section5 of the #FederalTradeCommissionAct.

Section 5 gives the FTC broad powers to prohibit "unfair methods of competition" - an incredibly broad power to wield, and one that the FTC hasn't bothered to use since the 1970s (!):

casetext.com/case/national-pet…

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in reply to Cory Doctorow

Long thread/16

Which brings me back to Secretary Buttigieg and the airlines. Because Chair Khan isn't the only federal regulator with these broad powers. As @ddayen writes for *The American Prospect*, "the Department of Transportation has the exact same authority":

prospect.org/infrastructure/tr…

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in reply to Cory Doctorow

Long thread/17

Under USC40 #Section41712a, Buttigieg has the power to unilaterally ban transportation industry practices that are "unfair and deceptive" or "unfair methods of competition." Per the DOT's own guidance, this provision is "modeled on Section 5 of the Federal Trade Commission Act":

govinfo.gov/content/pkg/USCODE…

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in reply to Cory Doctorow

Long thread/18

The are a lot more recent examples of the DOT using this power than there are of the FTC using its Section 5 authority, like the #TarmacDelayRule. But as Robert Kuttner writes, the airlines reneged on their end of the $54b bailout, slashing staffing levels and failing to invest in IT modernization - examples of the "unfair and deceptive" practices that the DOT could intervene to prevent:

prospect.org/infrastructure/tr…

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in reply to Cory Doctorow

Long thread/19

As Dayen writes, "The definition of 'deceptive' is 'likely to mislead a consumer, acting reasonably under the circumstances.' If the airline scheduled a flight, took money for the flight, and knew it would have to cancel it (or, if you prefer, knew it would have to cancel some flights, all of which it took money for), that seems plainly deceptive."

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in reply to Cory Doctorow

Long thread/20

This is the same authority that Buttigieg used to fine 5 non-US airlines (and Frontier, the tiny US carrier that flies 2% of domestic routes) for cancelling their flights - his signature achievement to date. But as Dayen points out, this authority isn't limited to taking action after the fact.

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in reply to Cory Doctorow

Long thread/21

The DOT can - and should - act *before* Americans' flights are canceled. It can use its authority under 41712(a) to "say that the cancellation itself is an unfair and deceptive practice and issue a fine for each canceled flight." It could "promulgate a rule saying that cancellations due to insufficient crews, or due to dysfunctional computer scheduling systems, are unfair and deceptive, with stiff fines for each violation."

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in reply to Cory Doctorow

Long thread/eof

Both of these were within Buttigieg's power months ago, when the State AGs begged him to take action to prevent the mounting epidemic of cancellations. Both of these are within his power now. Heads of federal agencies are among the most powerful people in the *world* and they can *use* that power to materially improve the lives of the American people.

Just ask Lina Khan.

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Image:
Gage Skidmore (modified)
flickr.com/photos/gageskidmore…

CC BY-SA 2.0
creativecommons.org/licenses/b…

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in reply to Cory Doctorow

Long thread/13
Noncompetes are a mixed bag for family physicians like me.
I'm trying to expand my practice and a non-compete protects me for a couple of years after spending to bring a doc to town and setting them up with hundreds of local patients.