For a brief time this year, Amazon's bestselling "bitter lemon drink" was "Release Energy," which consisted of the harvested urine of Amazon delivery drivers, rebottled for sale by #CatfishUK prankster #OobahButler in a stunt for a new #Channel4 doc, "#TheGreatAmazonHeist":
channel4.com/programmes/the-gr…
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If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
pluralistic.net/2023/10/20/rel…
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Cory Doctorow
in reply to Cory Doctorow • • •Collecting driver piss is surprisingly easy. Amazon, you see, puts its drivers on a quota that makes it impossible for them to drive safely, park conscientiously, or, indeed, fulfill their basic human biological needs. Amazon has long waged war on its employees' kidneys, marking down warehouse workers for "#TimeOffTask" when they visit the toilets.
As tales of drivers pissing - and shitting! - in their vans multiplied, Amazon took decisive action.
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Cory Doctorow
in reply to Cory Doctorow • • •The company enacted a strict zero tolerance policy for drivers returning to the depot with bottles of piss in their vans.
That's where Butler comes in: the road leading to Amazon delivery depots are lined with bottles of piss thrown out of delivery vans by drivers who don't want to lose their jobs, which made harvesting the raw material for "Release Energy" a straightforward matter.
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Cory Doctorow
in reply to Cory Doctorow • • •Butler was worried that he wouldn't be able to list his product on Amazon because he didn't have the requisite "food and drinks licensing" certificates, so he listed his drink in Amazon's refillable pump dispenser category. But Amazon's systems detected the mismatch and automatically shifted the product into the drinks section.
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Cory Doctorow
in reply to Cory Doctorow • • •Butler enlisted some confederates to place orders for his drink, and it quickly rocketed to the top of Amazon's listings for the category, which led to Amazon's recommendation engine pushing the item on people who weren't in on the gag. When these orders came in, Butler pulled the plug, but not before an Amazon rep telephoned him to pitch him turning packaging, shipping and fulfillment over to Amazon:
wired.com/story/amazon-let-its…
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Amazon Let Its Drivers’ Urine Be Sold as an Energy Drink
Amit Katwala (WIRED)Cory Doctorow
in reply to Cory Doctorow • • •The Release Energy prank was just one stunt Butler pulled for his doc; he also went undercover at an Amazon warehouse, during a period when Amazon hired an extra 1,000 workers for its warehouses in #Coventry, UK, in a successful bid to dilute pro-#union sentiment in his workforce in advance of a key union vote:
jacobin.com/2023/10/the-great-…
Butler's stint as an Amazon warehouse worker only lasted a couple of days, ending when Amazon recognized him and fired him.
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The Great Amazon Heist Takes the Piss Out of a Terrible Company
jacobin.comCory Doctorow
in reply to Cory Doctorow • • •The contrast between Amazon's ability to detect an undercover reporter and its *inability* to spot bottles of piss being marketed as bitter lemon energy drink says it all, really. Corporations like Amazon hire vast armies of "threat intelligence" creeps who LARP at being CIA superspies, subjecting employees and activists to intense and often illegal surveillance.
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Cory Doctorow
in reply to Cory Doctorow • • •But while Amazon's defensive might is laser-focused on the threat of labor organizers and documentarians, the company can't figure out that one of its bestselling products is bottles of its tormented drivers' own urine.
In the USA, the #FTC is suing Amazon for its monopolistic tactics, arguing that the company has found ways to raise prices and reduce quality by trapping manufacturers and sellers with its logistics operation.
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Cory Doctorow
in reply to Cory Doctorow • • •The company takes $0.45-$0.51 out of every dollar they earn and forcing them to raise prices at all retailers:
pluralistic.net/2023/04/25/gre…
The Release Energy stunt shows where Amazon's priorities are. Not only did Release Energy get listed on Amazon without any quality checks, the company actually nudged it into a category where it was more likely to be consumed by a person.
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Pluralistic: How Amazon makes everything you buy more expensive, no matter where you buy it (25 Apr 2023) – Pluralistic: Daily links from Cory Doctorow
pluralistic.netCory Doctorow
in reply to Cory Doctorow • • •The only notice the company took of Release Energy was in its logistics and manufacturing department - the part of the business that extracts the monopoly rents at issue in the FTC case - which tracked Butler down in order to sell him these services.
The drivers whose piss Butler collected don't work directly for Amazon, they work for a #DeliveryServicePartner. These DSPs are victims of a pyramid scheme that Amazon set up.
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Cory Doctorow
in reply to Cory Doctorow • • •DSP operators lease vans and pay to have them skinned in Amazon livery and studded with Amazon sensors. They take out long-term leases on depots, and hire drivers who dress in Amazon uniforms. Their drivers are minutely monitored by Amazon, down to the movements of their *eyeballs*.
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Cory Doctorow
in reply to Cory Doctorow • • •But none of this is "Amazon" - it's all run by an "entrepreneur," whom Amazon can cut loose without notice, leaving them with unfairly terminated employees, outstanding workers' comp claims, a fleet of Amazon-skinned vehicles and unbreakable facilities leases:
pluralistic.net/2022/04/17/rev…
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Revenge of the Chickenized Reverse-Centaurs – Pluralistic: Daily links from Cory Doctorow
pluralistic.netCory Doctorow
in reply to Cory Doctorow • • •Speaking to #Wired, Amazon denied that it forces its drivers to piss in bottles, but Butler clearly catches a DSP dispatcher telling drivers "If you pee in a bottle and leave it [in the vehicle], you will get a point for that" - that is, the part you get punished for isn't the peeing, it's the leaving.
Amazon's defense against the FTC is that it spares no effort to keep its marketplace safe.
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Cory Doctorow
in reply to Cory Doctorow • • •As Amazon spokesperson #JamesDrummond says, they use "industry-leading tools to prevent genuinely unsafe products being listed." But the only industry-leading tools in evidence are tools to bust unions and screw suppliers.
In her landmark *Yale Law Review* paper, #AmazonsAntitrustParadox, FTC Chair #LinaKhan makes a brilliant argument that Amazon's alleged benefits to "consumers" are temporary at best, illusory at worst:
yalelawjournal.org/note/amazon…
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Amazon’s Antitrust Paradox
www.yalelawjournal.orgCory Doctorow
in reply to Cory Doctorow • • •In Butler's documentary, Khan's hypothesis is thoroughly validated: here's a company extracting hundreds of billions from merchants who raise prices to compensate, and those monopoly rents are "invested" in union-busting and countermeasures against investigative journalists, while the tools to keep you from accidentally getting a bottle of piss in the mail are laughably primitive.
Truly, Amazon is the apex predator of the platform era:
pluralistic.net/ApexPredator
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Cory Doctorow
in reply to Cory Doctorow • • •There are just three days left to back the #Kickstarter campaign for the audiobook of my next novel, *The Lost Cause*. These kickstarters are how I pay my bills, which lets me publish my free essays nearly every day. If you enjoy my work, please consider backing!
lost-cause.org
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Alex@rtnVFRmedia Suffolk UK
in reply to Cory Doctorow • • •Cory Doctorow reshared this.
Rupert Reynolds
in reply to Cory Doctorow • • •Cory Doctorow reshared this.
Medea Vanamonde🏳️⚧️ ♀
in reply to Cory Doctorow • • •Nick has moved to Mathstodon
in reply to Cory Doctorow • • •I woke up to the real danger posed by counterfeits on Amazon during the run up to the total solar eclipse in Aug. 2017, when apparently unsafe glasses were being sold there.
pbs.org/newshour/science/amazo…
Amazon is not only seemingly overrun with counterfeit products with fake reviews, but they allegedly commingle inventory from different sellers who are using "Fulfillment By Amazon" (FBA) if they are ostensibly selling the same product; this would mean that you could receive a counterfeit product from seller B even when you bought from the listing of legitimate seller A if they both use FBA. After I came to understand this, I started telling anyone who would listen not to buy any product from Amazon where safety might be an issue (which it really a whole lot of products when you include things like electrical/fire safety).
Amazon recalls potentially hazardous solar eclipse glasses
PBS NewsHourCory Doctorow reshared this.
⁂67guanacos89llamas181alpacas
in reply to Nick has moved to Mathstodon • • •I work as a theatre/circus rigger and I know of several accidents involving counterfeit swivels from amazon. Death involved.