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Hi, friends.

I wrote an article on being a Mastodon moderator. I talk about the process, our mental health, the challenges of mutual aid, and more.

It leaves me a little vulnerable, but I think it’s an important story to tell.

If you like it, boosts are welcomed. If you have questions, feel free to reach out.

Okay, here goes…

markwrites.io/being-a-mastodon…

#Moderation #Moderators #Mastodon #Fediverse #MentalHealth #IAmAnxiousWritingAboutThis

in reply to Mark Wyner Won’t Comply

Thanks for giving us a glimpse into the great work you do as a moderator.

Although we're on different instances, it's all the excellent work you and the many mods across the fediverse undertake, often for little or no financial reward, which makes this place wonderful.

I loved your point that as many people round the world experience hate and facism, we can come here, thanks to you and all the mods, for a safe space, to recuperate and recharge, ready to face the awful outside.

in reply to Mark Wyner Won’t Comply

thank you!
"First off, I believe in mutual aid. I don’t trust wealthy people or government systems to inherently take care of people. We need to take care of each other. Good, healthy mutual aid is a beautiful thing. This is the way."
in reply to Leszek

I got really moved, especially by a real possibility of helping/saving someone via moderation!
"We also once helped someone who posted a cry for help. He was talking about ending his life. Someone reported his post to see if we could help, and we did. Every once in a while I check on his account. He’s still there, posting cool stuff. I like to think we played a role in that."
in reply to Leszek

@lpryszcz this was a one-of-a-kind experience. I’m grateful that I was in the right place at the right time. I didn’t do anything special, I just happened to be there.
in reply to Mark Wyner Won’t Comply

" I didn’t do anything special, I just happened to be there."

I am disagreeing with that comment.
Throughout my lifetime, too many times I watched cries for help wilfully ignored. You stepped up and provided assistance, so yes, you did do something special.

@lpryszcz

This entry was edited (5 months ago)
in reply to Leszek

@lpryszcz As someone whose little family has only avoided living out of our car for months with the help of generous strangers -- ones I consider dear friends, but technically strangers nonetheless -- I thank you and anyone else with moderator authority who takes the time to vett and help people in need.
in reply to Melancholic Mediocrity

@LibertyForward1

🫶🏻 This is why we’re mindful about it. Mutual aid is important. Imposters not only steal from those who give them money, but also from those who need it.

I’m glad you were able to get help when you needed it. Life is hard. If we can help each other, we can and should.

@lpryszcz

in reply to Mark Wyner Won’t Comply

@lpryszcz Now if I can just shake the fear that I *am* one of those imposters or scammers because I've had to take so much
in reply to Melancholic Mediocrity

@LibertyForward1

If you truly needed it, yoi are not. I grew up on food boxes and using my jacket as a pillow. I know how it feels to have to ask folks for help. You wouldn’t ask if you didn’t need it.

@lpryszcz

in reply to Mark Wyner Won’t Comply

edited for typos

I know what horrifying images and the hate you must encounter in reports and I can imagine the toll it does on your mental health. I'm relieved to hear you have an outlet, support, because moderating all that <points in all directions> especially during these stressful times must be at the very least, emotionally exhausting, and likely depressing at times.

It was wonderful and reassuring to hear you were able to help someone in crisis, I've often wondered if mods would follow through on reports like the one you mentioned.

Although I'm not on your instance your work as a moderator affects me and everyone on Fedi--a ripple effect , so for that I sincerely thank you.

I dove into a few links in your article and learned more about you, and for that I also am sending thanks for sharing.

btw...I noticed although you tackle controversial topics, your writing style is overall positive and because of that it's 'comforting', reassuring, leaving me with a sense of hope for this world.

This entry was edited (6 months ago)
in reply to Mark Wyner Won’t Comply

Thank you and all other moderators for making the part of the fediverse visible to me into a space that is full of nice and supportive people. Everyone working on their small corner, but still creating the space we enjoy collaboratively

I find it one of the big advantages that moderation does not have to be monolithic. It does not have to be either wrong or right for everyone. It allows judgements like wrong for our users, may that be based on the idea behind the server or smt else.

in reply to IchMeine

@IchMeine that’s it, right there. That’s the whole point of FOSS. We do this together as a community.
in reply to Mark Wyner Won’t Comply

Thank you for writing and sharing despite the discomfort 🙏

I'm sure it will help other admins a great deal, and give members a better idea of what their admins do for them.

This entry was edited (6 months ago)
in reply to Mark Wyner Won’t Comply

Hi Mark,
Thank you for the detailed article, but most of all, thank you for all the work you do.
Do you know who you are ? This is how I see you: you are a Cyber SuperHero :)
Just like in the movies, there's the mean guys (the Joker, the Pinguin...) then there's Superman saving the world from all of them. But all that is science-fiction, fantasy; on the other hand you are REAL, a real SuperHero ;)
in reply to NoBorg

@hadon well, that’s very kind of you. But moderators are def not superheroes. We are cool people who love helping others, though. At least most of us. All the same, I appreciate the sentiment. 🙌🏻
in reply to Mark Wyner Won’t Comply

> "There are three moderators on our team and about 185,000 accounts. About 12,000 of those are active monthly."

3 mods?! That's so little for such a big instance 😦 #Fosstodon has about 10k active users and we have a team of 20 - and believe me, it's necessary at times. Would it maybe be possible to invite some of your users to the mod team, to help with the workload?

This is an important topic, and personally relatable, thank you for sharing 💚 #Fediverse #Moderation

in reply to Gina

@Gina this was my main takeaway too - we have 5 active staff on famichiki and we’re tiny in comparison but it means people can live their lives and not get burned out. Maybe mas.to could do with a few more folk on their team 😰
@Gina
in reply to Mark Wyner Won’t Comply

@Gina take care of yourself comrade! the internet needs selfless folk but not at the expense of their wellbeing 💖
@Gina
in reply to Gina

@Gina wow. That’s wild. I’m surprised at how different our teams are. I wonder if it has something to do with the differences in our communities and rules?

When I say our queue is manageable, I really mean it. We work across multiple timezones, and have most of a 24 hour period completely covered. So it’s almost like we’re working in shifts.

Anyway, I appreciate your weighing in. This is good community. 🫶🏻

@Gina
in reply to Mark Wyner Won’t Comply

In our case there's been a flood of spam recently. Tbf, I think our queue would still be easily manageable if our team were halved, but it's nice to be able to mod as parttime as we want.
in reply to Gina

@Gina the spam waves are intense. But at least they’re so obvious that we can whip through them. It’s the ones that need reflection that hold up the queue.

I appreciate your approach of spreading out a thin layer of moderation. I’m sure your team appreciates that.

We’re well taken care of, too. We look out for each other. Even when we argue intensely about a moderation decision can’t agree on. 😂

@Gina
in reply to Gina

I'm the only mod here for one active user, but that user is crazy! need to watch them!

CC: @markwyner@mas.to

This entry was edited (5 months ago)
in reply to sam

@sam 😂

Yeah, I’ve heard Sam is a real problem. Fighting yourself is no joke. Just ask Tyler Durden.

@sam
in reply to Mark Wyner Won’t Comply

jokes aside, great blog post! Even though I'm running my own server here, I appreciate all the work that all of the Mastodon moderators are doing. Without you all, it wouldn't be worth federating!
in reply to Mark Wyner Won’t Comply

First of, thank you for taking the harsh role of being a moderator.

I can first hand say that I do know some of the blind hate that this world has to offer.

I did report some very disturbing content back when I still used the public timeline.

But now I believe one better finds a good instance and never goes there.

I wish you all the best, enough willpower to keep going and a vegan cookie on the way (I probably bake just as bad, so thats another thing we have in common ;-)).

in reply to Anachron

@Anachron 😂 the vegan cookie comment. That gave me a good chuckle.

Thank you for your kind words. And thank you for reporting what you saw. That’s what makes us a team. We clean things up together.

in reply to Mark Wyner Won’t Comply

This was a great write-up, thank you so much for sharing it. I am so thankful for all the work you, your team, and all the other fediverse moderators do to keep everyone safe.
in reply to Stefan Bohacek

@stefan Stefan! That means a lot coming from you, friend. I’m stoked that you found it meaningful.
in reply to Mark Wyner Won’t Comply

Great article
Thank you for writing it and sharing.

This part says it all:
"First off, I believe in mutual aid. I don’t trust wealthy people or government systems to inherently take care of people. We need to take care of each other. Good, healthy mutual aid is a beautiful thing. This is the way."

This is why I'm here; because I trust here but I don't trust platforms that llat to and pay their shareholders at the expense of integrity, honesty and truth.

Keep doing your amazing work 🥰

in reply to Mark Wyner Won’t Comply

I'm still new at moderating, so thank you for such a great writeup. It added nuances and perspectives to what I've seen so far, and what the others in the team have explained about the dark parts.

"Every once in a while I check on his account. He’s still there, posting cool stuff."

I see the Fediverse as part of building an alternative, something better than what is going on so wrong elsewhere in society.

It is building from us as caring and sharing humans.

The Open Source way 🥰

in reply to Thomas Svensson 🖖

@tsvenson I love all of this. And I def share your sentiment about the fediverse culture and the “open source way.”

Thanks for being a moderator. I hope you enjoy the journey. The dark parts are there, but as I mentioned, so are the good parts.

in reply to Mark Wyner Won’t Comply

Getting my diagnoses only last year, at 56yo, I'm sure you can imagine how much of the dark parts I've been in and through myself.

Now those experiences are valuable resources, and becoming a moderator in an awesome team have accelerated that process.

I also believe in mutual aid, as see it as one of the core pieces of why the open source way is working. In particular it helps us focus on all we share, respect and appreciate each others quirky and nerdy differences - as they are.

in reply to Mark Wyner Won’t Comply

I'm a moderator too, and reading your article made me realize that I and my fellow mods are lucky to be on a small instance. It seems we avoid a lot of the crap that appear on the larger instances.
in reply to Eugene Alvin Villar 🇵🇭

@seav thanks so much. I love hearing from other moderators about our shared experiences. Thanks for moderating. Small instance or large, the work is helpful. 🙌🏻
in reply to Mark Wyner Won’t Comply

Thanks for the explainer. You are highly valued. I'd be in the funny farm if it weren't for #Mastodon and the #friends / #comrades I have here. #Pembroke The #Town and the #County is a #cultural and #political desert. Only my opinion mind @instance-toot.wales
in reply to David Palk#RejoinEU 💖🇪🇺🕊🌈

@Palky55

Thank you so much, David. I appreciate that. And I agree about the value of Mastodon and community.

As an aside, with the friendliest of intentions and no judgement whatsoever, I’d like to suggest an alternative to “funny farm.” It’s a phrase that makes some folks feel uncomfortable. Especially those with mental health conditions. You could say “in a mental health hospital” instead.

@instance-toot.wales

in reply to Pelican Dock Music

@dockwalk great question.

Warnings are our way of telling someone we don’t like something they’re doing. We usually do this when a rule isn’t explicitly breached but is skirting the line. Or if we believe someone is unintentionally breaking a rule. Or when people continue doing things they’ve already been moderated for.

A strike is when you’ve been moderated. It helps us keep track of “recidivism.”

in reply to Mark Wyner Won’t Comply

Thank you, thank you, thank you! I appreciate the work you and all the other moderators around the fediverse do. I have an anger issue, and if I feel a moderator treats me unfairly, I'll feel the urge to lash out, but I will keep your toot in mind. Even I make mistakes 😉
in reply to (((IFO)))

@klefstadmyr well, this was really nice to hear. I appreciate your vulnerability and willingness to reflect before retaliating against moderators.

Believe it or not, some people who have been moderated will send us very kind messages. They will apologize and say they realize they were out of place.

Moderators and the moderated aren’t inherently bad people. We’re human. Shit happens.

in reply to Mark Wyner Won’t Comply

It's sad, but at the same time encouraging that volunteers like you are willing to deal with this madness. THANK YOU!

Some time ago, I discussed with a few moderators whether and to what extent the use of LLMs could be helpful. I know that opinions differ fundamentally on the use of LLMs, but even from a critical POV, I think it could be acceptable for this purpose. Not as a final judge, but as a filter or similar. What do you think?

in reply to udo m. rader ☕ 🇪🇺 🇺🇦 🐧

@riaschissl great question.

I’m personally and adamantly 100% against using AI for anything related to moderation. Actually against using it for most things, but especially something this nuanced.

We’ve discussed this with the larger moderation community. The challenge is, the moment you open up words and images to AI, you have a potential privacy issue.

I wouldn’t say I’m indefinitely steadfast in this. But for the moment, I absolutely oppose.

in reply to Mark Wyner Won’t Comply

First of all, thank you. For writing a good, informative article, but even more so for helping keep us all safe on this network.

Is mas.to recruiting for more moderators or have any other requests for how people can help? If so please let us know because the warm responses and boosts here make me think that people want to help.

in reply to soaproot

@soaproot beautiful. Thank you for that. Currently, we’re good. We have an intimate little team that’s doing well with our queue.

Should we reach a point where we need to add to our team, I will definitely take you up on that. 🫶🏻

in reply to Mark Wyner Won’t Comply

My first reply was perhaps over-tactful: based on your own post, I think you need to expand your team (not with me, I don't have the time nor the inclination). And hopefully proactively rather than once you face a crisis (for example, burnout or growth you can't keep up with). Of course it is up to you to decide whether to agree, and if so how/when you would do it. Part of why I'm attempting to plant a seed now is so you can mull this over when matters are under control.
in reply to Mark Wyner Won’t Comply

I'm a moderator on .ie so it's great to see the similarities and differences between our experiences. It's cool to get insight into how other moderators work and use that to reflect on my own approach. Thanks for posting this!
in reply to conor.

@conor yay! Thanks for being a moderator. I love hearing that you found my narrative familiar. The more we talk about this, the better we’ll be at it. 💪🏻
in reply to Mike Stone

@mike thank you, Mike. I really appreciate that.

I know you went through a bit of hurricane recently. I suspect you and I would agree and disagree on a number of things. But I certainly felt your pain on that one.

in reply to Mark Wyner Won’t Comply

Thanks for sharing. Moderation is no easy task (been there), and you should feel proud of the work you're doing. At the same time, I hope you’re considering how to step back when the time feels right - doing this for the rest of your life would be incredibly hard.
in reply to AreWeThereYet

@xpil thank you so much. That’s thoughtful of you. We do take breaks when we need them, and cover for the others when they do. We’re making the dream work.
in reply to Mark Wyner Won’t Comply

Y’all. Wow. This blew up overnight.

I’ll settle in later when I have time and engage with everyone who was thoughtful enough to leave comments.

You’re the best. 🫶🏻

in reply to Mark Wyner Won’t Comply

I just came back to that toot, and only noticed that you're probably "my" moderator, as I'm on the mas.to instance?
I'm really happy for the good work, but it was always unclear to me who the moderator(s) actually are I have to thank for his/her/their work, or how to find this out...
in reply to Christian Klüber-Demir 🏈

@ckd thanks so much! Yeah, that’s me and a handful of other amazing people.

Some moderators want to remain anonymous because you can get targeted (as noted in my article). Also, Mastodon instances don’t explicitly list mods in a directory or something.

I have flag on my profile, which can be enabled. But you’d have to hunt for that kind of info.

Anyway, thanks again. I’m glad you feel safe on our server. 🙌🏻

in reply to Mark Wyner Won’t Comply

Thank you for sharing. Because of your end notes, I'm going to share this on other social media. I think it's a good article to show non-Fedi people.

You're doing good work. I've wanted to be a Fedi moderator, but PTSD combined with the worse reports makes that a very bad idea. I just hope I can support my instances by sending helpful reports.

in reply to Indigo (Rainbow system)

@indigo well, this is all just lovely. Thank you for your kind words and for caring enough about the fediverse to campaign for it. I feel the same way and do that myself.

Know that your reports are half of the work in moderation. We’re a team. I am certain your mods appreciate you for that.

We actually have a couple people who are frequent reporters. Not just overly-angry or annoyed people. They actually catch a lot of important offenses. It’s lovely to have their help.

in reply to Mark Wyner Won’t Comply

welp, this answers my question, "Is moderating on Mastodon saner than on Reddit?"

Answer: nope

PS: I'm a Reddit mod of a sub that's 100k strong

in reply to Mark Wyner Won’t Comply

I've always thought modding on Mastodon was like "easy peasy barely an inconvenience".

Just kidding ! XD

I knew it was hard, but I thought it was not Reddit hard. Like, people are more civilised lol

in reply to Elizabeth Tai | 戴秀铃 🇲🇾

@liztai got it. There are moderatable folks everywhere. But I do believe the overall culture here is more friendly than on Reddit. I may be biased, but that’s where I stand.
Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply

@jumile “know how much or little to include.” It’s like you know me. There are twenty other things I wanted to talk about. I scrapped a lot from my initial draft, and STILL it was verbose.

Yeah, the gap between how moderation works in the fediverse vs big social cannot be overestimated.

in reply to Mark Wyner Won’t Comply

refs to moderating horrible images

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in reply to Jennifer Moore 😷

refs to moderating horrible images

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Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply
@bomkatt it really is. I’m so grateful there are moderators everywhere.
in reply to Mark Wyner Won’t Comply

Permit me to miss the point here - 1998, 2nd job moderating on WBS [chatrooms]. Christians going in the atheist rooms to start shit, people starting flame wars I can't remember already --
but worst of all were the wrestling fans
in reply to RevPudDudley

@RevPudDudley I don’t recall having seen any wrestling-related reports. But I really don’t want any Andre the Giant types coming at us. 😂
Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply
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in reply to Mark Wyner Won’t Comply

I read your blog post, and I have to say it hasn't changed my opinion. I'm always saying, "The moment someone says they need a moderator, you need to tell yourself; there goes my freedom." I'm not sure how an instance can claim to be decentralised and then, with the next breath, tell users it has blocked sections of the Fediverse.

My view is that users should be responsible for their own policing. Users should block or mute accounts they dislike, disagree with or have no wish to see. A blanket ban disenfranchises the entire user base of an 'instance' the right to access material. Now I'm not stupid. Of course, anything illegal, such as child porn, should be banned, and yes, people might need someone to turn to if being harassed, but my concern is always the growth of Tribalism: "We hate Trump and we don't want any Toots about him on here!" I'm glad the post said, "It’s simply someone saying they don’t like what another person said" There are a lot of people in life looking for ways to shut other people up.

Just some personal thoughts.
#Freedom

in reply to dick_turpin

@dick_turpin

First, decentralization and moderation aren’t analogous. So…maybe read up on those terms.

Second, you just said there should NOT be moderators. But also there SHOULD be moderators, but only under the conditions you have defined.

We help protect people from racism, misogyny, and bigotry. And shield them from sexually-abusive images of children. If you think that’s “tribalism” or ways to “shut other people up,” you might be looking for Twitter or Truth Social.

in reply to Jake

The Fediverse is nothing like Twitter. For a start, there are no algorithms. No friend suggestions. Secondly, from the early days of Identi.ca through to the Fediverse, the idea was freedom. Then, the Twitter migrants arrived, and calls for walled gardens intensified. Freedom isn't what others decide it should be. 🙂
in reply to dick_turpin

@dick_turpin @jakeyounglol

You are free to choose an instance or set up your own. No one is forcing you to go on a moderated instance if you don't want to.

But most people prefer to be on instances where moderators remove or prevent the spam, trolling, impersonations, fraudsters and horrific content that an entirely unmoderated feed consists of.

This entry was edited (6 months ago)
in reply to FediThing

@FediThing

Facts. No one is forced to be here. The Mastodon community by and large would like an enjoyable experience. And that means taking care of each other, by weeding out people who are hurtful and abusive.

@dick_turpin @jakeyounglol

in reply to dick_turpin

@dick_turpin
I agree, as individuals if we dislike an account blocking is our choice, however some folk get out of control with their hate and rage--are very hurtful.

I read your post and I noticed your "freedom" hashtag.
You have the freedom to say and act however you choose just as we have the freedom to rely on a group of thoughtful and kind folk like Mark to protect the most vulnerable in the fediverse community.

IMO, #Community is the word that best describes the goal of Fediverse, and that means *together* we support and protect one another.
When we signed up we agreed to the community guidelines, and if we know if we hurt a member of the community we can be banished.

Many of the folk here don't want another free for all twitter., I know I don't.
@markwyner

in reply to ❄️SnowyIn🇨🇦❄️

@SnowyCA

This. 100%. Community means solidarity. And taking care of each other, just as you mentioned.

I’d even take care of Mr. Turpin. If someone were threatening him with violence or hurling agism slurs at him, I would delete their posts. I’d do this to improve his experience and contribute to his mental health.

@dick_turpin

in reply to Mark Wyner Won’t Comply

@dick_turpin

"’I'd even take care of Mr. Turpin. "
Exactly this.
Individuals within a community will have differences of opinion but when one is attacked we rally around and provide support.

Often I see a post begin with

"Hi, Fedi Hive Mind, What is ....?"

That's Fediverse--a beehive.
Individuals, like but not, working together --and everyone knows what happens if they disturb a beehive.

in reply to ❄️SnowyIn🇨🇦❄️

@SnowyCA

“…everyone knows what happens if they disturb a beehive.” I’m dying. 😂

If I hadn’t spent a couple of hours reading through amazingly kind, beautiful, and supportive things people had to say about my article, this would be the best thing I read on Mastodon today.

Maybe I’ll read it again tomorrow, so I can say it then. 😉

in reply to Mark Wyner Won’t Comply

this was a lovely read and I appreciate the peek inside how it all works, both good and bad

Thank you very much for writing and sharing this :)

in reply to Mark Wyner Won’t Comply

you're so very welcome, thank you for being a part of this space existing for people like me! 😊

Hope you have a lovely day!

in reply to Mark Wyner Won’t Comply

I read this completely (where Do I get the cookie? ;) ).

Thanks for your work. You moderators are the social backbone of the fediverse. Sure, the technical background enables the fediverse in the first place, but you make it cozy and comfortable for the rest of us. Thank you, thank you, thank you.

in reply to Johnny Than

@johnnythan cookies!

Thank you so much for your very kind words. They are truly appreciated and mean a lot to me. 🫶🏻

Unknown parent

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Mark Wyner Won’t Comply
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Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply
@osma thank you so much. That’s super cool to hear. Team work makes the dream work, eh?
in reply to Mark Wyner Won’t Comply

This was really good. Thanks for writing it, and thanks for what you do.
Keeping your server safe also helps smaller servers like thirring here from nasy things like spam waves and nazis. So much appreciated!
in reply to Cenobyte

@cenobyte thanks so much.

Mutual moderation is helpful. Though, it’s important to note that it’s not universal. Moderation actions are only relevant to the moderating server.

When we suspend someone on mas.to, people on other servers will still see that account. Unless their mods also suspend that account. So it’s a team effort from all mods to clean thoroughly.

This is one topic I axed from my article. Maybe part 2?

Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply
@jumile I’ve thought about the series concept. I’ve only ever once connected articles that way. But you’re right that a big topic like this could be broken down into digestible parts. 🤔
in reply to Mark Wyner Won’t Comply

Wow. I can actually appeal? I didn’t even try. It was never worth the time on any platform in 30 years online…
in reply to Unreed EN

@Unreeden so…appeals are contextual.

If someone on .social moderates you, there should be an appeal option. If someone on any other instance moderates you, there should not be an appeal option.

The rule set may be more complicated than that, but this is my understanding.

I’d say appeals matter depending on your mod team and your offense. We actually accept a lot of appeals. The general criteria is that a solid case is made and the appeal is friendly.

Unknown parent

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in reply to Mark Wyner Won’t Comply

Thank you so much for sharing your experience with us Mark, and for all the great work you do to keep us safe 💚

This was a very interesting and well-written article. I especially enjoyed the Mandalorian reference.

Oh and, thank you for the cookie :ablobcatnomcookie:

in reply to Em

@Em0nM4stodon thank you a much, Em. It means a lot that you liked it. I almost removed the Mandalorian reference! I didn’t think anyone would pick it up.

I owe folks some cookies. 😂

@Em
in reply to Mark Wyner Won’t Comply

excellent overview, and what moderation has been pretty much anywhere I've ever done it. Definitely including the personal threats; people get *wild* on the Internet.
in reply to Mark Wyner Won’t Comply

I just read your post. I don’t know you, I’m not even on the same instance, but I just want to say thank you for taking care of your corner of the fediverse. Now post the veggie cookie recipe! 🍪
Unknown parent

mastodon - Link to source
Mark Wyner Won’t Comply

@watchfulcitizen thank you!

That’s a good question. I think automating moderation is a really bad idea. Because most things aren’t clear case. But automating reporting would be really helpful. That’s my two cents.