Yeah so Contabo will not sell me any new service:
Thanks for reaching out to Contabo customer support.
For internal reasons we had to take the decision not to provide you with any new products this time, we are awfully sorry to say. "For internal reasons" means we are not going to communicate our motivation. Our decision is not up for debate; we kindly ask for your understanding. Please do not take our decision personally. It has nothing to do with you but rather with reasons that we are not going to explain since we do not want you to misunderstand us or misinterpret our statements. Exactly because of this, we consider all information as internal company information.
Still, we are always available for you personally and will respond to all of your questions as soon as possible. Always feel free to contact us.
I am not even sure if this is legal to refuse without explanation. But it is time to move away from these terrible human beings. It is already a struggle to work on these trade-free projects and provide for everyone, last thing I need is this kind of shitty treatment and unfair.
But what can I do!?
Sad world.
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gme
in reply to Tio • • •Anmol Sharma likes this.
Tio
in reply to gme • •Hetzner seems to be the only viable option but I've heard horror stories from people using it too. And the sad thing is that I do not have a business, I do not make any money, I provide free services for people, and materials. So I have these servers for other people basically, and yet I am treated like that.
Contabo has shockingly low prices, and shockingly terrible "customer support" and overall relation with the "customers".
gme
in reply to Tio • • •Take this for what it's worth but I moved all my servers off of Linode when they were bought out by Akamai over to Hetzner. Most of my servers are in Falkenstein Germany, and a few are in Seattle. When possible I'm using ARM64 servers (only available in one data center last I checked). Hetzner has been very good both service wise and customer service wise. But I use auto-pay and have all charges going to my credit card. In all I spend about 100€ with them a month. I also have one Contabo server (my mail server) and I've been loathe to move it over to Hetzner because ... knock wood ... anybody that runs a mail server knows this ... my subnet is not blocked anywhere. It's $15 a month for the server. I could probably pay less at Hetzner but honestly I'm afraid to "fix something" that's not "broken" there.
But you're the 2nd person in about as many months where I've read horror stories from Contabo or about the way Contabo has treated a customer. You're the first I've heard where Contabo flat out refused to sell any servers to, too.
I had been looking to diversifying
... Show more...Take this for what it's worth but I moved all my servers off of Linode when they were bought out by Akamai over to Hetzner. Most of my servers are in Falkenstein Germany, and a few are in Seattle. When possible I'm using ARM64 servers (only available in one data center last I checked). Hetzner has been very good both service wise and customer service wise. But I use auto-pay and have all charges going to my credit card. In all I spend about 100€ with them a month. I also have one Contabo server (my mail server) and I've been loathe to move it over to Hetzner because ... knock wood ... anybody that runs a mail server knows this ... my subnet is not blocked anywhere. It's $15 a month for the server. I could probably pay less at Hetzner but honestly I'm afraid to "fix something" that's not "broken" there.
But you're the 2nd person in about as many months where I've read horror stories from Contabo or about the way Contabo has treated a customer. You're the first I've heard where Contabo flat out refused to sell any servers to, too.
I had been looking to diversifying my server deployments and using Contabo more because I really want to deploy some servers to Canada and Hetzner doesn't have a Canadian presence and OVH flat out won't sell me any VPSes in Canada since I'm a US citizen.....
So..........
Tio
in reply to gme • •Joseph Hanson
in reply to Tio • • •Hetzner Online GmbH
GitHubTio
in reply to Joseph Hanson • •gme
in reply to Tio • • •Tio likes this.
Joseph Hanson
in reply to Tio • • •Tio likes this.
gme
in reply to Joseph Hanson • • •gme
in reply to Tio • • •Roma
in reply to Tio • •Tio likes this.
Mark
in reply to Roma • • •With banks in many countries no reason is code for money laundering, since laws often make it illegal to tell someone that they're under investigation.
For example under UK law it's a crime carrying a maximum 2 year prison sentence.
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Roma
in reply to Mark • •Tio
in reply to Mark • •